Terms of Sale

These general terms of sale (GTS) govern the contractual relationships between Cloudrise and its clients for any service provision.

Definitions

• "Cloudrise": the service provider company
• "Client": any individual or legal entity using our services
• "Service": web development and digital consulting services
• "Quote": contractual document detailing the service and its price

Services

Cloudrise offers the following services:
• Custom website development
• Web application creation
• E-commerce solution integration
• Digital strategy consulting
• Technical maintenance and support
• Training on developed tools

Each service is subject to a personalized quote detailing technical specifications, deadlines and rates.

Pricing and Billing

Our rates are established according to project complexity and communicated via detailed quote. Prices are expressed in euros, excluding taxes.

Payment terms:
• 30% deposit upon quote signature
• Intermediate payment possible depending on project duration
• Balance upon delivery and final validation
• Payment deadline: 30 days upon invoice receipt

Delivery Terms

Delivery deadlines are agreed upon when signing the quote and may vary depending on:
• Technical complexity of the project
• Client responsiveness for validations
• Provision of necessary content and elements

We commit to meeting defined deadlines and informing the client of any potential delays with appropriate corrective measures.

Intellectual Property

The client becomes owner of the source code developed specifically for their project after full payment. Cloudrise retains ownership of proprietary tools, frameworks and methodologies used.

Warranties and Responsibilities

Cloudrise guarantees compliance of services with validated specifications. A 3-month warranty is granted to correct any malfunction related to our developments, excluding subsequent client modifications.

Termination

In case of early termination:
• By client: billing of completed services
• By Cloudrise: in case of non-payment after formal notice
• Delivery of developed elements according to project progress

Disputes and Applicable Law

These GTS are subject to local law. In case of dispute, an amicable solution will be preferred. Otherwise, local courts will have sole jurisdiction.